Get Started With Email to SMS & SMS to Email

Access the unique benefits of SMS in the same place you handle emails.
Send emails that your target audience receives as SMS messages and ensure that your message is seen. You also have the option to set up SMS to email, enabling you to handle two-way SMS communication directly from your email inbox.

Immediate response

Six good reasons to use email to SMS and SMS to email

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Offer your customers SMS support

SMS to email makes it easy for customers to get in touch with customer service via an SMS, after which customer service can reply to the message directly in their email inbox. When customer service responds, the message is converted back into an SMS that is sent to the customer’s device.

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Instant delivery

Email to SMS allows for almost instant delivery of messages, ensuring that recipients receive time-critical information quickly. This is particularly valuable for urgent matters that require immediate attention.

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High opening rates

SMS messages have significantly higher open rates compared to emails, and most SMS messages are read within minutes of receipt. Using email to SMS ensures that your message is seen and understood by the recipient immediately.

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Consolidated inbox

Email-to-SMS allows communication to be managed via one email platform, eliminating the need to switch between multiple programs. This streamlines processes and makes it easier for users to manage all their messages in one place.

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Send SMS messages easily

Via email to SMS, it is possible to send handheld SMS messages to customers directly from the email inbox. There is therefore no need to log into a system to send SMS messages.

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Archiving and searching messages

Emails are typically easy to archive, organize and search. By converting SMS to email, users can take advantage of their email platform’s search and archiving capabilities to quickly find and retrieve important messages.

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Step-by-step guide

How to set up SMS to email & email to SMS

We’ve made it incredibly easy to get started with email to SMS. Whatever the purpose, it doesn’t take long to set up. You can read a detailed description of how to set up email to and from SMS in our documentation. Here, you can also find more information about our REST email API and the possibilities to integrate email and SMS functionalities directly into your system.

Watch our instructional videos that will guide you through the entire setup of both emails to SMS, as well as how to enable the reception of SMS messages as emails. Please note that a virtual number is required if you want to set up SMS to email.

You are always welcome to reach out to support if you have any questions about the setup.

Use with caution

Powerful tool to get the attention of the users

Unlike most other marketing channels, SMS marketing is able to capture the attention of the users here and now. That also means that there are a number of best practices that must be followed in order to maximize the effectiveness of the SMS campaigns.

It is paramount that you have obtained permissions from the users and that personal data is handled in accordance to the rules that apply in your area. Furthermore, it is also paramount that the message clearly states how users can unsubscribe from your SMS list, e.g. “Send STOP to 1234 to unsubscribe”.

Powerful tool to get the  attention of the users
Use with caution

The relevancy of the message is high

The sender/brand is clearly communicated

The frequency matches the needs of the target audience

The campaigns are scheduled within a reasonable time span

Be inspired

Use cases where email to SMS and SMS to email create value for businesses

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